Slowly, the tiny ball in the wooden crate began to unwind. Its scales moved and a pointy nose followed by two black button eyes emerged. Natalie was entranced. The baby pangolin unwrapped its tail, holding out its front legs and gazed at her, asking to be picked up. It was love at first sight. Natalie is a veterinary nurse, used to caring for all sorts of African animals – but this young pangolin is a first for her.